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Published on December 4th, 2014 | by RepairClinic.com Staff

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RepairClinic.com named among world’s 100 best retail websites of 2015






Canton, Mich.— RepairClinic.com®, the trusted online store for replacement parts and free repair help for home appliances, outdoor power equipment and heating and cooling equipment, today announced it has been named in Internet Retailer magazine’s 2015 Hot 100 list, which annually honors the world’s best retail websites for innovation.

“The merchants represented in the Hot 100 do the things they do differently or do them better than their competitors,” the Internet Retailers editors explained in the magazine’s December 2014 issue. “Editors and researchers spend months evaluating and compiling a list of the most innovative, creative and effective e-retail websites based on their experience as well as industry experts’ opinions.”

Internet Retailer cited RepairClinic.com’s 2,000+ free how-to repair videos and reliable troubleshooting content as the leading reason the website was included in this year’s list.

“The site aims to offer consumers easy-to-follow instructions, as well as the required parts,” the Internet Retailer editors explained. “Videos are geared to consumers with little experience doing repairs.”

The how-to videos, which empower homeowners to complete DIY appliance, outdoor power equipment and heating and cooling equipment repairs, are a major component of RepairClinic.com’s comprehensive troubleshooting and how-to repair help system on its website.

Produced weekly by an in-house team, the videos are available for free viewing on the company’s website and YouTube channel. The videos are promoted via the company’s social networks and integrated into the company’s website, blog and email content.

This honor comes on the heels of several other recognitions for the company in 2014. This year, RepairClinic celebrates 15 years in business and three and a half million customers who have saved an estimated $260 million in repair costs by fixing things on their own.

In June, the International Association of Business Communications (IABC) Detroit chapter awarded RepairClinic with a 2014 Renaissance Award of Excellence and the prestigious Digital Communication Best of Show award for the company’s more than 780 how-to videos produced in 2013.

Since 2010, RepairClinic how-to videos have been viewed more than 36 million times.

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RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Free repair resources including more than 2,000+ how-to videos empower people to fix stuff on their own. One million parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. For more information, visit RepairClinic.com and follow on Facebook, Twitter and YouTube. Contact Jody Lamb, Public Relations Manager, at JLamb [at] RepairClinic.com.

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About RepairClinic

Since 1999, three and a half million people have purchased replacements parts and accessories from RepairClinic and saved more than $260 million in repair costs by fixing appliances, lawn equipment, power tools, and heating & cooling equipment on their own. From the beginning, RepairClinic has provided free troubleshooting and how-to resources on its website.

The company’s 2,000+ free how-to repair and how-it-works videos on its YouTube channel have been viewed more than 41 million times.

RepairClinic’s free, advanced online repair help system empowers do-it-yourselfers to fix common problems associated with home appliances, lawn equipment, power tools and heating & cooling equipment. DIYers can enter a model number to choose from a list of common symptoms for that particular model, troubleshoot and watch award-winning, expertly-produced videos to learn the most likely causes and conditions and purchase the correct part.

RepairClinic.com stocks more than one million parts and accessories for 160 brands of lawn mowers, small engines, snowblowers, string trimmers, furnaces, air conditioners, air handlers, heat pumps, washing machines, dryers, dishwashers, vacuum cleaners, power tools and many other products.

Since 1999, the company has served more than three million customers including homeowners, first-time and beginner DIYers, advanced DIYers, appliance repair professionals, small engine repair shops and landscaping and lawn care business owners. RepairClinic orders are backed by a 365 Days. Period.® return policy that enables customers to return any part. Of the more than one million parts available on the website, 95 percent of parts ordered are in stock and guaranteed to ship the same business day. RepairClinic ships within the United States, U.S. territories and military bases and Canada.





About the Author

RepairClinic.com staff members enjoy dozens of daily conversations with RepairClinic’s customer community every day. We're inspired by our customers' stories of successful DIY repairs, major money savings and empowerment to tackle many repair projects on their own. Every day, our 2,200+ free how-to videos are viewed 60,000 times. Visit RepairClinic.com and join us on Facebook, Twitter and YouTube.



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