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News VLM installation at RepairClinic

Published on November 4th, 2013 | by Staff


We’re growing

With more 1,000,000+ parts and maintenance products in our inventory, it will soon be a little snug in our 86,000-square-foot facility.

We’re growing. Thank you for choosing us. 

In 2012, we began shipping to Canadian homes and businesses – and we’ve been warmly embraced by our northern neighbors. Also in 2012, we became one of the first online stores to make it easy for homeowners and do it yourselfers to buy parts for DIY heating and cooling equipment repair.

We’re adding to our inventory across all product lines but particularly for outdoor power equipment and heating and cooling equipment.

To accommodate this rapidly growing inventory, we’ve been reorganizing, adding equipment and streamlining processes in our warehouse.

A vertical lift module was installed last week. A vertical lift module is distribution lingo for a nifty a device that efficiently stores and gives easy access to a high volume of products. This will create more shelf space for more popular products, enabling us to retrieve items faster and more efficiently than ever before.

Vertical lift module being installed in warehouse

Kim Messer - First VLM

Kim Messer, VP of Supply Chain for, stands beside’s first vertical lift module in the company’s warehouse.

Conveyer system in RepairClinic mezzanine

We’re excited about this and the many improvements we have planned – all designed to better serve our customers.

Thank you so much for choosing us – and for spreading the word about us to your family and friends.

Interested in more about our history? Click here.

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About RepairClinic

Since 1999, three and a half million people have purchased replacements parts and accessories from RepairClinic and saved more than $260 million in repair costs by fixing appliances, lawn equipment, power tools, and heating & cooling equipment on their own. From the beginning, RepairClinic has provided free troubleshooting and how-to resources on its website.

The company’s 2,000+ free how-to repair and how-it-works videos on its YouTube channel have been viewed more than 41 million times.

RepairClinic’s free, advanced online repair help system empowers do-it-yourselfers to fix common problems associated with home appliances, lawn equipment, power tools and heating & cooling equipment. DIYers can enter a model number to choose from a list of common symptoms for that particular model, troubleshoot and watch award-winning, expertly-produced videos to learn the most likely causes and conditions and purchase the correct part. stocks more than one million parts and accessories for 160 brands of lawn mowers, small engines, snowblowers, string trimmers, furnaces, air conditioners, air handlers, heat pumps, washing machines, dryers, dishwashers, vacuum cleaners, power tools and many other products.

Since 1999, the company has served more than three million customers including homeowners, first-time and beginner DIYers, advanced DIYers, appliance repair professionals, small engine repair shops and landscaping and lawn care business owners. RepairClinic orders are backed by a 365 Days. Period.® return policy that enables customers to return any part. Of the more than one million parts available on the website, 95 percent of parts ordered are in stock and guaranteed to ship the same business day. RepairClinic ships within the United States, U.S. territories and military bases and Canada.

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About the Author staff members enjoy dozens of daily conversations with RepairClinic’s customer community every day. We're inspired by our customers' stories of successful DIY repairs, major money savings and empowerment to tackle many repair projects on their own. Every day, our 2,200+ free how-to videos are viewed 60,000 times. Visit and join us on Facebook, Twitter and YouTube.

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