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News On being a repair hero

Published on September 4th, 2014 | by Staff


Jeffrey Jarrad, range fixer and household hero

Our customers’ successful DIY repair stories often begin the same way: They describe the dread and panic that comes when an appliance breaks down.

I can’t afford to buy a new one.

I can’t afford to pay a repair technician to fix it.

Facing an unexpected major expense like this, coupled with the hassle of having a down appliance, makes it a dilemma.

The stories take a positive route when they say, “Then I found RepairClinic.”

This is exactly how the story went from RepairClinic customer Jeffery Jarrad of Burlington, Vermont.

When the Jarrad family’s stove “went haywire” as a result of a faulty element, an appliance technician estimated the repair would cost roughly $500.

“That high a cost put us in the mode of deciding to repair or replace the whole stove, but we had had a number of big bills and couldn’t really afford to do either, so we limped along for a while without that main burner,” Jarrad said.

Finally, in desperation, Jarrad searched online for range repair information and discovered’s free troubleshooting and repair help. After watching a few videos and reading the testimonials of many happy do-it-yourselfers, Jarrad wondered if he could complete the repair himself.

“Your 365-day return policy cinched it for me,” he said. “I knew I could try the [part] I thought it was and replace it if it was the wrong one.”

Jarrad completed the part replacement following RepairClinic’s how-to video for their particular range model.

“With a drum roll or two, we tested it and everything worked,” Jarrad said. “We saved $320! I took the family out to dinner! I am now the household hero and proud of myself for taking on the challenge. I know a heck of a lot more about stoves now, so the next problem will be much easier to handle.”

Jarrad said he never thought he’d try do-it-yourself appliance repair and was surprised how simple it really can be for homeowners.

“My guess is that what stops people from trying DIY appliance repair is more fear that they can’t do it, rather than the problem itself,” Jarrad said. “It just takes a little patience and common sense. With a return policy like RepairClinic’s, why not give it a shot?”

Thank you for sharing your story, Jeffrey Jarrad and family! Congratulations on the successful repair and money savings.

Have a DIY appliance or equipment repair success story, too? Let me know us in the comment section below or email me at JLamb [at] We’d LOVE to hear about it!

Read more DIY repair success stories from RepairClinic customers.

Related links
Range Repair Help
Shop Range Replacement Parts

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About RepairClinic

Since 1999, three and a half million people have purchased replacements parts and accessories from RepairClinic and saved more than $260 million in repair costs by fixing appliances, lawn equipment, power tools, and heating & cooling equipment on their own. From the beginning, RepairClinic has provided free troubleshooting and how-to resources on its website.

The company’s 2,000+ free how-to repair and how-it-works videos on its YouTube channel have been viewed more than 41 million times.

RepairClinic’s free, advanced online repair help system empowers do-it-yourselfers to fix common problems associated with home appliances, lawn equipment, power tools and heating & cooling equipment. DIYers can enter a model number to choose from a list of common symptoms for that particular model, troubleshoot and watch award-winning, expertly-produced videos to learn the most likely causes and conditions and purchase the correct part. stocks more than one million parts and accessories for 160 brands of lawn mowers, small engines, snowblowers, string trimmers, furnaces, air conditioners, air handlers, heat pumps, washing machines, dryers, dishwashers, vacuum cleaners, power tools and many other products.

Since 1999, the company has served more than three million customers including homeowners, first-time and beginner DIYers, advanced DIYers, appliance repair professionals, small engine repair shops and landscaping and lawn care business owners. RepairClinic orders are backed by a 365 Days. Period.® return policy that enables customers to return any part. Of the more than one million parts available on the website, 95 percent of parts ordered are in stock and guaranteed to ship the same business day. RepairClinic ships within the United States, U.S. territories and military bases and Canada.

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About the Author staff members enjoy dozens of daily conversations with RepairClinic’s customer community every day. We're inspired by our customers' stories of successful DIY repairs, major money savings and empowerment to tackle many repair projects on their own. Every day, our 2,200+ free how-to videos are viewed 60,000 times. Visit and join us on Facebook, Twitter and YouTube.

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