Repair Clinic was founded in 1999 when a group of parts industry veterans came together with a bold vision: to make repairs easier and faster for homeowners and small-business owners. The Repair Clinic team recognized that people needed more than just parts. They needed clear guidance, expert support, and a hassle-free experience.
From day one, Repair Clinic was built on a simple principle: provide exceptional customer service, fast shipping, and comprehensive repair resources that help people fix things on their own. What started as a small online parts retailer has grown into North America’s most trusted source for appliance, outdoor power equipment, and HVAC repair solutions.
As part of the Burke America Parts Group, a family-owned company with roots dating back to 1912, we carry forward a legacy of quality and service that spans over a century. This heritage gives us deep relationships with manufacturers and access to genuine OEM parts, ensuring you get exactly what you need for your repair.
Our Growth and Evolution
- 1999: RepairClinic.com launched with a focus on appliance parts and repair guidance. Experienced repair technicians were among our first hires, establishing the technical expertise that defines us today.
- 2000: Expanded our website to include troubleshooting guides, maintenance tips, and diagnostic help, recognizing that DIYers needed more than just a parts catalog.
- 2004: Moved into a facility in Canton, Michigan to accommodate rapid growth. Opened a retail location for local customers.
- 2010s: Launched our extensive video library, now featuring over 5,000 how-to repair videos. Began shipping to Canada in 2012, extending our reach to Canadian DIYers. Added heating and cooling equipment parts to our catalog in 2012, followed by power tools in 2015.
- Today: We operate an 86,000 sq. ft. distribution center in Canton, Michigan, stocking over one million parts for 160+ major brands. We’ve helped millions of customers save hundreds of millions of dollars on repair costs by empowering them to fix things themselves.
What Sets Us Apart
Repair Clinic provides comprehensive parts, expert guidance, and troubleshooting resources that empower homeowners to complete their own repairs and save money.
Massive Parts Inventory
We stock over one million genuine OEM and quality aftermarket parts for major appliances, outdoor power equipment, HVAC systems, and power tools. If it breaks, we have the part to fix it.
Expert Repair Guidance
Our team includes certified HVAC technicians, appliance repair specialists with manufacturer training, and small engine mechanics with decades of hands-on experience. This expertise powers our troubleshooting tools, repair guides, and video library.
5,000+ How-To Videos
Our in-house team has produced thousands of detailed repair videos viewed millions of times. These step-by-step guides walk you through repairs from start to finish, making complex fixes achievable for DIYers of all skill levels.
365-Day Return Policy
We stand behind every part we sell with our generous, no-hassle 365 Days. Period.™ return policy. If it’s not the right part, send it back within a year for a full refund.
Same-Day Shipping
In-stock parts ship the same business day when you order before our cutoff time. We understand that when something breaks, you need the part fast.
Symptom-Based Troubleshooting
Our advanced troubleshooting system helps you identify the problem before you order. Enter your model number and symptoms to get targeted solutions and part recommendations.
Our Commitment to Quality
As an authorized OEM parts distributor, we work directly with manufacturers to provide genuine replacement parts. We never sell knockoffs or imitations. Every part meets manufacturer specifications, ensuring your repair lasts.
Our commitment to quality extends beyond parts. We’ve been BBB accredited since 2008 and have earned recognition from independent evaluators for exceptional customer service. We take pride in responding quickly to customer questions and resolving issues promptly.
Supporting the DIY Community
Repair Clinic serves DIYers of all experience levels, from first-time fixers to seasoned technicians. Our resources are designed to build confidence and competence, helping you develop repair skills that save money over a lifetime.
We’re not just selling parts. We’re enabling independence, reducing waste by extending equipment life, and helping families keep more money in their pockets. When you successfully complete a repair with our parts and guidance, you’ve gained knowledge and confidence that you carry forward to the next repair.
Join Millions of Successful DIYers
Since 1999, we’ve served millions of customers who’ve successfully completed their own repairs. Every day, we hear from satisfied DIYers who save hundreds of dollars by fixing their appliances, lawn equipment, and HVAC systems instead of calling for service or replacing equipment.
Whether you’re troubleshooting a refrigerator that won’t cool, fixing a dryer that won’t heat, repairing a lawn mower that won’t start, or replacing a furnace ignitor, Repair Clinic provides the parts, knowledge, and support you need to get the job done.
What We Offer
Parts: Over one million OEM and aftermarket replacement parts for appliances, lawn equipment, HVAC systems, and power tools from 160+ brands including Whirlpool, GE, Frigidaire, Samsung, LG, Maytag, Kenmore, and many more.
Repair Help: Comprehensive appliance repair troubleshooting guides, symptom-based diagnostic guides, installation instructions, and maintenance tips.
Video Library: 5,000+ free how-to repair videos showing actual repairs performed by experienced technicians. Each video provides clear, step-by-step instructions you can follow. You can also watch our videos on Repair Clinic’s YouTube Channel
Expert Support: Our customer care team includes trained specialists ready to help you identify the right part to get started on the right repair.
Our Facilities
From our 86,000-square-foot distribution center in Canton, Michigan, we stock, process, and ship parts throughout North America. Our facilities include a retail location for local customers who prefer to pick up parts in person and consult with our staff face-to-face.
Repair Clinic also operates dozens of regional distribution centers to service North America with same-day replacement parts delivery nationwide.
You can do it yourself, but you’ll never have to do it by yourself.
Visit us online: www.repairclinic.com
Headquarters: 48600 Michigan Avenue, Canton, MI 48188
Repair Clinic is part of Burke America Parts Group, a family-owned company serving North America since 1912.
Helping with DIY Repairs Since 1999
RepairClinic.com® makes fixing things easy for millions of people. We’re North America’s trusted online store for replacement parts and free repair help for major appliances, lawn equipment, power tools and heating and cooling equipment.
Since our founding in 1999, more than 4,000,000 people have made RepairClinic purchases and saved $500 million in repair costs. Over three million parts for 160 brands are stocked at our 86,000-square-foot headquarters in Canton, Michigan. Our free repair resources including a simple-to-navigate online system including model-specific troubleshooting, general how-it-works information and more than 2,600 how-to videos empower people to fix stuff on their own. Our free videos are viewed nearly 60,000 times a day.
Do-it-yourselfers appreciate our no-hassle 365 Days. Period. ® return policy. Customers can return any part or product for any reason within 365 days of placing the order to receive an exchange or refund. This industry-leading policy covers every part including electrically installed, electronic, special order and out-of- stock parts. Also, in-stock parts are guaranteed to ship the same business day.
“We do what we say” is our motto which reflects our culture, core values and business model. Our policies reflect our customer care philosophy and our authenticity. Our truly no-hassle 365-day return policy, real-time inventory (if we say it’s in stock, it is), same-day shipping guarantee and helpful customer care staff are among several qualities that customers cite as reasons they trust, respect and choose us. Because we do what we say, we’ve earned an A+ rating from the Better Business Bureau as well as thousands of five-star ratings from customers on consumer websites.
RepairClinic has long been recognized by media as a go-to source for expert advice related to appliances and lawn equipment.
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People Culture
Not all of RepairClinic’s 4,000,000 customers own a tool belt. From 65-year-old grandmas who enjoy the challenge of a successful lawn mower carburetor replacement to first-time homeowners who’ve never repaired anything before, today’s DIY repair heroes are diverse in every way—age, gender, experience, background and where they call home.
Every day, homeowners, first-time and beginner DIYers, advanced DIYers, appliance repair professionals, small engine repair shops and landscaping and lawn care business owners tell us that we’ve saved them time and money and helped empower them. Of our 135 employees, the majority have been with the company for five or more years. Among them is a team of accomplished appliance and heating/cooling repair professionals and lawn equipment/landscaping experts.